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How many questions are there?

Most of our mocks contain 24 questions, sat against a typical test-day time limit. The exact count and pass mark are shown in the chips above the Practice/Exam buttons.

Yes, as many times as you like. Each retake reshuffles the question order so you don't simply memorise positions.

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ITIL 4 Foundation Practice Mock Test 13

Mock test 13 — 24 questions.

24 questions24 minPass: 75%

About this mock

Difficulty: Beginner

ITIL 4 Mock 13 sets ITIL practices inside service desk practice where the wording matters. When ITIL practices appears in the question, service value chain, continual improvement and incident management give the main evidence for the answer. After the score, review ITIL practices first. In ITIL 4 Mock 13, review ITIL practices as the main point to check.

Topics included

ITIL practices
Service value chain
Continual improvement
Incident management
Applied scenario review 13

Common mistakes in this mock

Ignoring customer value in availability management
Confusing incident and problem in availability management
Missing the practice purpose in availability management
Overlooking collaboration in availability management

Who this mock is for

Candidates who want a short check on ITIL practices in ITIL 4 revision.

How to practise

How to use Practice mode

Practice mode shows the correct answer and an explanation after every question, with no timer. Use it the first time you sit a topic, when you want to learn as you go, or when you're targeting a specific weak area.

How to use Exam mode

Exam mode gives timed practice for revision. Official timings vary by exam provider and skill, so always check the official test format before booking.

Frequently asked questions

Are these official questions?: No. UK Test Hub is independent and not affiliated with any awarding body or exam provider. Our questions are practice-style and designed to reflect the format and difficulty of the real assessment.
Is this mock free?: Yes — every mock on UK Test Hub is completely free, with no signup required to start.
How many questions are there?: Most of our mocks contain 24 questions, sat against a typical test-day time limit. The exact count and pass mark are shown in the chips above the Practice/Exam buttons.
Can I retake it?: Yes, as many times as you like. Each retake reshuffles the question order so you don't simply memorise positions.