SERU TfL Mock Test 20
Mock test 20 — 24 questions.
About this mock
Difficulty: IntermediateSERU Mock 20 keeps regulated behaviour at the centre of operator and passenger contact points. For revision on regulated behaviour, the mock brings together booking records, tfL rules and regulated behaviour during busy pick-up points review without padding. Next study stays tied to regulated behaviour in practice. For SERU Mock 20, review regulated behaviour as the short revision target.
Topics included
- Driver conduct
- Passenger safety
- Safeguarding
- Equality duties
- Accessibility
- PHV booking rules
- TfL licensing standards
Common mistakes in this mock
- Misreading the question about regulated behaviour
- Choosing an answer before checking all details
- Confusing booking records with TfL rules
- Missing the final clue in SERU set 20
Who this mock is for
People revising regulated behaviour in practice before moving to mixed SERU practice.
How to practise
How to use Practice mode
Practice mode shows the correct answer and an explanation after every question, with no timer. Use it the first time you sit a topic, when you want to learn as you go, or when you're targeting a specific weak area.
How to use Exam mode
Exam mode gives timed practice for revision. Official timings vary by exam provider and skill, so always check the official test format before booking.
Frequently asked questions
- What is the SERU pass mark?
- Candidates need to demonstrate competence across all subject areas — the SERU is a competency assessment rather than a simple percentage, and you must pass each module.
- How long does the real SERU take?
- UK Test Hub SERU mocks use a 30-minute practice timer. Official TfL SERU timing and test-centre arrangements can change, so always check TfL’s current guidance before booking or attending the real assessment.
- What do I do if I fail SERU?
- You can re-sit, but TfL charges a re-test fee each attempt and may impose a waiting period. Use these mocks until you're consistently scoring well before rebooking.
- Is SERU the same as Topographical?
- No — Topographical tests map reading and London geography. SERU tests safety, equality and regulation knowledge. Most applicants must pass both.
