Are these official questions?

No. UK Test Hub is independent and not affiliated with any awarding body or exam provider. Our questions are practice-style and designed to reflect the format and difficulty of the real assessment.

Yes — every mock on UK Test Hub is completely free, with no signup required to start.

How many questions are there?

Most of our mocks contain 24 questions, sat against a typical test-day time limit. The exact count and pass mark are shown in the chips above the Practice/Exam buttons.

Yes, as many times as you like. Each retake reshuffles the question order so you don't simply memorise positions.

Back to all mock tests

Situational Judgement Mock Test 1

Mock test 1 — 24 questions.

24 questions24 minPass: 75%

About this mock

Difficulty: Beginner

Situational Judgement Mock 1 turns $1$2: customer into selection test practice that need careful reading. The page treats $1$2: customer as a decision task, with $1$2: service response, $1$2: professional tone and $1$2: problem ownership used where they matter. Users should know whether $1$2: follow-up is secure. Within Situational Judgement Mock 1, the practice stays focused on $1$2: customer.

Topics included

$1$2: customer
$1$2: service response
$1$2: professional tone
$1$2: problem ownership
$1$2: follow-up

Common mistakes in this mock

Misreading the question about $1$2: customer
Choosing an answer before checking all details
Confusing $1$2: service response with $1$2: professional tone
Missing wording that changes the answer

Who this mock is for

Anyone checking whether $1$2: customer is ready for harder Situational Judgement questions.

How to practise

How to use Practice mode

Practice mode shows the correct answer and an explanation after every question, with no timer. Use it the first time you sit a topic, when you want to learn as you go, or when you're targeting a specific weak area.

How to use Exam mode

Exam mode gives timed practice for revision. Official timings vary by exam provider and skill, so always check the official test format before booking.

Frequently asked questions

Are these official questions?: No. UK Test Hub is independent and not affiliated with any awarding body or exam provider. Our questions are practice-style and designed to reflect the format and difficulty of the real assessment.
Is this mock free?: Yes — every mock on UK Test Hub is completely free, with no signup required to start.
How many questions are there?: Most of our mocks contain 24 questions, sat against a typical test-day time limit. The exact count and pass mark are shown in the chips above the Practice/Exam buttons.
Can I retake it?: Yes, as many times as you like. Each retake reshuffles the question order so you don't simply memorise positions.